This privacy policy aims to inform users of the website www.stone-bracelets.net about how their personal data is collected, used, and protected.
1. Data Controller
Personal data is collected by the company Perles del Mon SLU, located at 8 Cami Ral, 2-1, AD100 Prats-Canillo, Andorra. The data controller is committed to processing personal data in accordance with applicable laws and regulations, including the General Data Protection Regulation (GDPR).
2. Personal Data Collected
When using the website, the personal data that may be collected includes : first and last name, billing and delivery postal address, email address, telephone number, order and purchase history information, and browsing data (cookies, IP address, browser type). Bank details are never stored by the website; they are processed exclusively by our secure payment providers.
3. Purposes of Processing
The personal data collected is used solely for the following purposes : order processing and management, product delivery, customer account management, communication with customers (order tracking, customer service), sending marketing information or newsletters (if consent is given), improving the user experience and the website, and complying with legal and accounting obligations.
4. Legal basis for processing
The processing carried out is based on : the performance of a contract (order, delivery, customer service), the user's consent (newsletter, cookies), compliance with legal obligations, and the legitimate interest of the publisher (website improvement, security).
5. Data recipients
Personal data is strictly confidential and is only transmitted to the following recipients when necessary : secure payment providers, carriers and delivery services, technical service providers (hosting, website maintenance), and administrative or judicial authorities, in the event of a legal obligation. No personal data is sold, rented, or transferred to third parties for commercial purposes.
6. Data Retention Period
Personal data is retained only for the period necessary for the purposes for which it was collected:
Order-related data: the legally required accounting period
Customer account data: as long as the account is active
Marketing data: until consent is withdrawn
Cookies: maximum duration of 13 months
7. User Rights
In accordance with applicable regulations, users have the right to access, rectify, erase (right to be forgotten), object to, restrict the processing of, and obtain a copy of their data. These rights can be exercised at any time by sending a request to contact@stone-bracelets.net.
8. Data Security
Stone Bracelets SLU implements all appropriate technical and organizational measures to guarantee the security, integrity, and confidentiality of personal data, and to prevent any unauthorized access.
9. Cookies
The website may use cookies to facilitate navigation, compile traffic statistics, and offer tailored content. Users can manage their cookie preferences through their browser settings or via the consent banner provided for this purpose.
10. Changes to the Privacy Policy
This privacy policy may be updated. The current version is the one published on the website on the date of consultation.